Privacy Policy- Ana Mandara Luxury Retreat
Effective Date: 9th November 2025

At Ana Mandara Luxury Retreat (referred to as "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://www.anamandara.com.au or stay at our accommodation.

1. Information We Collect

We collect personal information when you interact with our website or stay at Ana Mandara. The types of information we may collect include:

• Personal Identification Information: When making a booking or inquiry, we may collect your name, email address, phone number, and payment details.

• Booking Information: We may collect information about your stay, such as check-in and check-out dates, preferences, and special requests.

• Website Usage Data: We may collect non-personal information about how you interact with our website, including your IP address, browser type, and the pages you visit.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process your bookings and provide the services you request.

• To respond to inquiries and communicate with you regarding your reservation.

• To improve our website, products, and services.

• To send marketing communications, if you have opted to receive them. You can unsubscribe at any time.

3. How We Protect Your Information

We take the protection of your personal information seriously. We implement a variety of security measures to ensure that your personal data is secure. This includes encryption of sensitive data, secure payment processing, and restricting access to your information to authorized personnel only.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third-party service providers who assist us in running our business (such as booking platforms and payment processors). These third parties are required to keep your information confidential and are not permitted to use it for any other purpose.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies are small text files that are stored on your device when you visit our site. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights or have any questions about how we handle your information, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Ana Mandara Luxury Retreat
Address: 152 Settlement Point Rd, Port Macquarie NSW 2444
Phone: 0412 6544 99